Privacy Policy
OVERVIEW
At VORYEEN ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how your personal data is collected, used, processed, and disclosed when you visit or make a purchase from voryeen.in (the "Site") or interact with our Services. By accessing or using our platform, you acknowledge and agree to the data practices described in this policy.
SECTION 1 - INFORMATION WE COLLECT
When you interact with VORYEEN, we collect certain information necessary to provide and improve our services:
• Device & Browsing Information: When you access the Site, we automatically collect data about your device, including your web browser version, IP address, time zone, cookie details, pages viewed, and search terms that referred you to our platform.
• Order & Account Information: When you place an order or attempt a purchase, we collect details such as your name, billing address, shipping address, email address, contact phone number, and payment information.
• Customer Support Information: Any communication, inquiry details, or messages sent to our support team are collected to resolve customer queries efficiently.
SECTION 2 - HOW WE USE YOUR PERSONAL DATA
We utilize your personal information for several core operational purposes, including:
• Fulfilling and processing your product orders, shipping logistics, invoice generation, and order confirmations.
• Communicating with you regarding order updates, delivery status, or customer support inquiries.
• Screening orders for potential risk, fraudulent transactions, or unauthorized activity.
• Providing tailored promotional offers, brand updates, and marketing communications in accordance with your preferences.
• Analyzing store traffic and user behavior to optimize our site performance, UI design, and customer experience.
SECTION 3 - SHARING YOUR INFORMATION
We share your personal information with trusted third-party service providers who assist us in operating our storefront and delivering services to you:
• Shopify: Our online store is hosted on Shopify, which processes data to power our ecommerce infrastructure.
• Payment Gateways & Couriers: Payment processors (such as Razorpay) and logistics partners receive necessary shipping and payment details to execute transactions and deliver shipments.
• Legal Compliance: We may share personal data to comply with applicable laws, court orders, search warrants, or enforceable governmental requests.
SECTION 4 - COOKIES & TRACKING TECHNOLOGIES
VORYEEN uses cookies, web beacons, pixels, and automated scripts to recognize your browser, enhance site navigation, remember cart contents, and measure campaign performance. You can manage or disable cookie settings through your internet browser configuration, though disabling cookies may affect certain functionality on our storefront.
SECTION 5 - BEHAVIORAL ADVERTISING
We may use your personal information to deliver targeted advertisements or marketing campaigns that we believe may interest you. This includes tracking pixels from advertising channels like Meta (Facebook/Instagram) or Google Ads. You can opt out of targeted advertising through your ad preferences settings on those respective platforms.
SECTION 6 - DATA RETENTION & YOUR RIGHTS
When you place an order through VORYEEN, we retain your Order Information for our record-keeping obligations unless you request the deletion of your data. Depending on your location, you may have the right to access, update, correct, or request erasure of the personal information we hold about you. To exercise these rights, please contact our support team.
SECTION 7 - DATA SECURITY
We implement appropriate technical and administrative safeguards to protect your personal information against unauthorized access, loss, or disclosure. However, please note that no electronic transmission over the internet or online storage infrastructure can be guaranteed as 100% secure.
SECTION 8 - MINORS
Our platform is not intended for individuals under the age of majority in their jurisdiction. We do not intentionally collect personal data from children. If you are a parent or guardian and believe your child has submitted personal information to us, please reach out to request deletion.
SECTION 9 - REVISIONS TO THIS PRIVACY POLICY
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or regulatory guidance. Updated versions will be posted directly on this page with an immediate effective date.
SECTION 10 - CONTACT US
For more information regarding our privacy practices, questions, or privacy-related complaints, please reach out to our team at voryeen.support@gmail.com.